Preparing for Visitors

aerial-view-outer-banks-nc
An aerial view of the Outer Banks of North Carolina

From the entire team at Kitty Hawk Kites, Kitty Hawk Surf Co., and Life is Good Shops we can’t wait to welcome all of our customers back. The Outer Banks lifted restrictions to property owners on Monday, May 4th. Starting Saturday, May 16th, the Outer Banks will be open to all visitors. We are taking many steps to protect the safety of our guests and adhering to all state and CDC guidelines. For your peace of mind, please take a look at the precautions we are taking to keep you safe.

Retail Stores

In our retail stores, we are limiting occupancy to facilitate social distancing and providing appropriate spacing at checkout areas. All of our crew members will wear face coverings while assisting you in the store. We strongly encourage our customers to do the same. We have also installed protective shields at registers and will be offering customers the opportunity to receive their receipt electronically. All high-touch areas will be cleaned regularly and often with disinfecting cleaners. We will also provide hand sanitizer at numerous locations around each store. Find the location nearest you to view our current store hours.

Recreation Activities

At our recreation centers, we are moving much of our check-in, waiver, and orientation processes to a virtual format for your safety and convenience. We will practice social distancing at each of our recreation centers. Additionally, we have established strict sanitation and cleaning protocols for all rental equipment and gear after each use. However, Some of our recreation activities may not be available yet. Please go to our website to check the availability for your next adventure!

Online Store

If you are unable to visit us in person right now, please check out our online store! We have added hundreds of new items for you to enjoy. However, we have seen delays in our fulfillment and delivery timelines due to the increased load on our shipping partners. Be advised that some orders may take up to 14 days to arrive. If you do have any questions, please email us at orders@kittyhawk.com. We love to hear from you!