First-Annual Hatteras Kite Expo: Success | 2012 Dates Set

A quick report on the First-Annual Hatteras Kite Expo and announcement of the 2012 dates from Nick at Waves Village:

The First Annual Hatteras Kite Expo over Memorial Day weekend went off without a hitch! Pros like Billy Parker and others from , Best, and Flysurfer joined us here on the at Waves Village: The Hatteras Kiteboarding Resort for an incredible three-day demo event. Billy helped entertain the crowd when the wind was light by volunteering to be towed up with his kite by a jet ski and dropping from 100 feet in the air. A few kite loops later and the crowds were cheering for an encore!

Plans for a week-long event next year are already under way, with event dates being shifted back into late April/May. The 2012 KiteWeek & KiteXpo event (to take place April 29 – May 6, 2012) will feature two-day clinics for intermediate riders and the opportunity to “live with the pros” for a week here at the Waves Village . There will be three two-day clinics including an intro to wakestyle & freestyle, winder woman camp, a strapless clinic, and more to come.

Check out www.thekitexpo.com for more information and details on next year’s event! Check out all the YouTube Videos shot at the event, including manufacturer interviews from HQ Power KitesUndergroundFlySurfer/SpleenRRDMysticCabrinha,F-OneEpicBestSU-2,
Kitty Hawk Kites, and the promo video.

Just more proof that there’s no better place on the Outer Banks to kiteboarding than Waves Village: The Hatteras Kiteboarding Resort!First Annual Hatteras Kite Expo: Success | 2012 Dates Set

 

A bag of rice is the “key” to great customer service

Thanks to Nick, Waves Village property and marketing manager, for sharing this awesome customer service story that doubles handily as an incredibly useful tip for watersports enthusiasts everywhere.

“A guest at Waves Village was about to go out paddling in the sound in a kayak and dropped her keys to her new Jeep Grand Cherokee (significant because it’s not your typical key — it’s one of those rectangular widgets with a computer chip inside) on the grounds. A 3-year-old picked them up, and thinking they were a toy, tossed them in the pool! The young child and his siblings continued using them as a toy until the oldest one realized they were car keys. A lady laying out by the pool who was staying with the “key dropper” (Carla) heard this and realized they must be her friends. Upon returning from the kayaking adventure, our guest Carla heard the news and tried her keys in her ignition. A message displayed on the interior computer screen confirming that the key was indeed wet and would not start the car. At that point, I happened to be walking by. I got them the number to the Chrysler/Jeep dealership in KDH. The dealership informed them that they would have to have the vehicle towed 30 miles up to the dealership in order to get a new key for that vehicle. Remembering that I once had jumped in a pool with my little cousins over my shoulders and had forgotten to take my cell phone out previous to doing so, I recalled that my phone had been saved by putting it in a bag of rice, which drew out excess moisture. Carla decided to wait until the morning to get her car towed to the dealership and to try to put her key in a bag with the box of instant rice they had bought. The next morning, 4 of the guests staying in that condo approached me separately and explained that my idea had worked, and the key had started the car in the morning! They were ecstatic! Carla drove up and got a new key anyways (saving at least the cost of the tow) to be safe, but was extremely thankful for the advice.”

Rice? Whoda thunk it? Way to go, Nick. I guess a bag of rice can be the “key” to great customer service.

And think is just for kiteboarders? Check out our latest review!

A bag of rice is the key to great customer service